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United Spinal Association Disability Etiquette

Authors: United Spinal Association


This booklet explains ideas about the proper way to interact with people who have disabilities. The text is bulleted and is written at a college level. The entire booklet can be downloaded for free as a PDF file.

The first few pages of the book provide the introduction and these two sections:
-The Basics (Ask before you help, Be sensitive about physical contact, Think before you speak, Don’t make assumptions, respond graciaciously to requests)
-Terminology Tips (Put the person first)

Much of the booklet explains etiquette according to particular types of disability, these are the groups:
-People Who Use Wheelchairs or Have Mobility Impairments
-People Who Are Blind
-People With Low Vision
-People Who Are Deaf or Have a Hearing Loss
-People With Speech Disabilities
-Persons of Short Stature
-People With Cerebral Palsy
-Tourette Syndrome
-People Who Look Different
-Hidden Disabilities
-Epilepsy (Seizure Disorders)
-Multiple Chemical Sensitivity (MCS) and Respiratory Disabilities
-Psychiatric Disabilities (Mental Illness)
-Developmental Disabilities
-People with Learning Disabilities
-People with Traumatic (or Acquired) Brain Injury

At the end of the booklet there is additional information that apply to all disability groups, the titles:
-Service Animals
-Emergency Evacuation Procedures
-Conflict Management
-A Final Word

Based on an online review of the booklet (with titles copied) on 7/7/11 (http://www.unitedspinal.org/pdf/DisabilityEtiquette.pdf)

Contact Info:
Organization:United Spinal Association
Address:75-20 Astoria Boulevard
Jackson Heights, NY 11370-1177
Phone:718•803•3782, 800-404-2898 (toll free)

Web Links

Direct link to the booklet

Homepage of the United Spinal Association

This information was found at www.qualitymall.org