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Removing Barriers to Health Care: A Guide for Health Professionals

Authors: The Center for Universal Design, North Carolina State University


This booklet provides guidelines and recommendations to help health care professionals ensure equal use of the facility and services by improving their physical environments and their personal interactions with patients with disabilities. It can be downloaded for free as a PDF file and was developed by the North Carolina Office on Disability and Health and the Center for Universal Design at North Carolina State University. The following are the major sections of the booklet.

*Scope of the Problem

*Providing Universal Access

*Creating Accessible Environments and Services
- Learn and Adhere to Codes and Laws Regarding Accessibility

- The Americans with Disabilities Act

- Rehabilitation Act of 1973

- State and Local Building Codes: (Accessible Parking, Health Care Facility Entrance, Lobby and Reception Area, Singular User Toilet Room, Recommended Minimum Sized Toilet Room, Dressing Room, Examination Area)

- Create a Team of People to Help Determine and Meet Accessibility Requirements

- Provide Customer-based Service: (In general, People with Mobility Disabilities, People with Vision Disabilities, People with Hearing Disabilities, People with Speech Disabilities, People with Cognitive Disabilities)


-Information taken from the booklet viewed online on 5/14/11 (www.fpg.unc.edu/~ncodh/pdfs/rbhealthcare.pdf)

Contact Info:
Organization:The North Carolina Office on Disability and Health Frank Porter Graham Child Development Center
Address:The University of North Carolina at Chapel Hill
Campus Box 8185
Chapel Hill, NC 27599-8185
Phone:(919) 966-2932
Fax:(919) 966-0862
Cost:Free to Download (PDF)

Web Links

Download the booklet as a PDF

See the booklet's listing on the publisher's website

Visit the homepage of the publishing organization, The North Carolina Office on Disability and Health Frank Porter Graham Child Development Center

This information was found at www.qualitymall.org