Quality Mall Product: Removing Barriers to Health Care: A Guide for Health Professionals
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Product Information Removing Barriers to Health Care: A Guide for Health Professionals

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This booklet provides guidelines and recommendations to help health care professionals ensure equal use of the facility and services by improving their physical environments and their personal interactions with patients with disabilities. It can be downloaded for free as a PDF file and was developed by the North Carolina Office on Disability and Health and the Center for Universal Design at North Carolina State University. The following are the major sections of the booklet.

*Scope of the Problem

*Providing Universal Access

*Creating Accessible Environments and Services
- Learn and Adhere to Codes and Laws Regarding Accessibility

- The Americans with Disabilities Act

- Rehabilitation Act of 1973

- State and Local Building Codes: (Accessible Parking, Health Care Facility Entrance, Lobby and Reception Area, Singular User Toilet Room, Recommended Minimum Sized Toilet Room, Dressing Room, Examination Area)

- Create a Team of People to Help Determine and Meet Accessibility Requirements

- Provide Customer-based Service: (In general, People with Mobility Disabilities, People with Vision Disabilities, People with Hearing Disabilities, People with Speech Disabilities, People with Cognitive Disabilities)

*Conclusion

-Information taken from the booklet viewed online on 5/14/11 (www.fpg.unc.edu/~ncodh/pdfs/rbhealthcare.pdf)
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This web site is maintained by the Research and Training Center on Community Living with support from the National Association of State Directors of Developmental Disabilities Services, the Human Services Research Institute and the Administration on Intellectual and Developmental Disabilities. E-mail weste050@umn.edu.
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