State Quality Improvement
This department contains examples of innovative, outcome-based State quality improvement activities, aimed at regional or provider quality improvement processes.
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Managed by: Elizabeth Pell of Human Services Research Institute
Co-managed by Valerie Bradley
Books, Publications & Reports (printed and/or online) (12 Products)
Electronic Media (7 Products)
Organizations, Programs, and Projects (9 Products)
Other (3 Products)
People Who Can Help (3 Products)
Books, Publications & Reports (printed and/or online)
Electronic Media (Videos, CDs, T.V., Radio, Websites, etc.)
Organizations, Programs, and Projects
An interview process to determine quality of life conducted by the Arc of Maryland and People on the Go. Interviews were also conducted by interviewers who have developmental disabilities.
|California Assessment of Quality|
The Life Quality Assessment helps people with developmental disabilities look at and find ways to improve their life quality. A person is interviewed about twenty-five individual quality outcomes. A companion guide for agency quality is also available.
COMPASS is a quality assurance process in New York with four elements: Consumerism, Outcomes, Management Plan, and Agency Self-Survey. It emphasizes outcomes in people's lives, not just compliance.
|Innovations in Systems of Care for Individuals with Intellectual and Developmental Disabilities|
This series of policy briefs summarizes research done on providing support to people who have intellectual/developmental disabilities. Described are the historical shifts and ongoing challenges for the states.
|National Institute on Disability and Rehabilitation Research (NIDRR)|
NIDRR conducts comprehensive and coordinated programs of research and related activities to assist in the achievement of the full inclusion, social integration, employment, and independent living of people with disabilities
|Organization Quality Enhancement|
An international program to help organizations and statewide systems impove the quality of their services.
|The Council on Quality and Leadership (CQL)|
A system for accrediting agencies based on outcomes in the lives of people who receive services.
|The Independent Monitoring Project|
An initiative of the Pennsylvania Office of Developmental Programs (formerly the Office of Mental Retardation) to improve the quality of life of individuals receiving services and supports.
|The National Leadership Consortium|
A Center at the University of Delaware developing the future national leaders who will assure people with disabilities receive quality services and live quality lives.
People Who Can Help
|Allan I. Bergman|
Allan Bergman has been the president or director of many nonprofit community organizations. He is also a leader in helping national and state laws provide better services and supports for persons with disabilities.
|Six Sigma/Lean For Human Services Organizations|
Six Sigma/Lean helps agencies complete some tasks more easily and quickly. That means less time is spent on administrative tasks and more time and energy can go to meeting people's individual needs and preferences.
|Steven M. Eidelman, MBA, MSW|
Mr. Eidelman is the co-founder and co-director of the National Leadership Consortium on Developmental Disabilities. He is also the University of Delaware’s H. Rodney Sharp Professor of Human Services Policy and Leadership.
Dr. Feinstein provides consultation and training at the level of local, state and national practices and policies in the areas of self-determination, leadership development, deinstitutionalization, quality management and waiting lists. She has work...
We can assist with program evaluation of all kinds in the human services. We specialize in ways of measuring qualities of life, and demonstrating that they are valid and reliable.
|Valerie J. Bradley|
My primary area of expertise is quality assurance and quality management at the federal, state and provider level. Val is the director of the Human Services Research Institute, which has conducted national and state evaluations and training in a wide...
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