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Quality Indicators
Provides access to various instruments and checklists for evaluating the quality of supports and administration provided by agencies and service systems.
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Managed by: John G. Smith of Research and Training Center on Community Living, University of Minnesota
Product Categories
Books and Printed Material (20 Products)
Electronic Media (9 Products)
Organizations, Programs, and Projects (4 Products)
Other (1 Products)
People Who Can Help (3 Products) 
Books and Printed Material
 | 2010 CARF Employment and Community Services Standards Manual
The Standards Manual can be used as a blueprint to providing quality employment and community services, including day habilitation, community living services, assistive technology, and workforce development services. | | Assessment Workbook for Use with Personal Outcome Measures
A tool for gathering information and making decisions regarding the presence or absence of selected outcomes in a persons life. | | CARF - Managing Outcomes
Geared to employment and community services, this publication provides a how-to guide to implement an outcomes system. | | Consumer and Family Guide to Quality Services
A booklet of questions a family or consumer may want to ask in selecting a provider or a specific service. | | Designing and Delivering Quality Assistive Technology Services
This publication was developed to assist organizations develop and deliver quality assistive technology services. | | Family Quality of Life Survey
This is a survey that addresses family quality of life and helps families or family support personnel identifiy family strengths and priorities for support. | | Functional Independence Skills Handbook
An assessment and curriuclum to assist people with special needs in the development of greater personal independence | | Handbook on Quality of Life for Human Service Practitioners
A book about the quality of life concept with many practical applications. It is appropriate for human service practitioners, educators, legislators, advocates, program administrators, and researchers. | | Quality in Practice: Data System
A resource guide that provides suggestions on how an organization can best use a data system | | Quality in Practice: Expectations for people
A resource guide helping organizations manage the constantly changing expectations for them and the people they support | | Quality in Practice: Personal Records
A resource guide to help organizations with personal records and information systems. It addresses such questions as what information is kept, how that information is kept, and who has access to the information. | | Quality in Practice: Quality Enhancement Plans
A resource guide that provides suggestions on how organizations can follow quality enhancement plans to to create strong, solid, high quality services and supports for the people it serves. | | Quality Measurement Instrument Review
A comparison of seventy-two quality assurance instruments from across the country. | | Quality Measures 2005
Quality Measures 2005SM combines CQL’s previous personal outcomes approach to quality definition and measurement with the lessons of social capital and the growing importance of Community LifeSM. | | Quality of Life and Disability: An Approach for Community Practitioners
This book is about providing quality of life for people with disabilities. | | Quality of Life: Applications Across Individuals, Organizations, Communities, and Systems
A careful look at the concept of quality of life, quality assessment and quality improvement. This book is based on new ideas about person-centered needs and outcomes. | | Recommendations for Satisfaction Surveys
This guide gives advice to people creating satisfaction surveys, and to the consumers of disability services who respond. | | Shaping Our Destiny: A Consumer's Guide, and a Provider's Guide, to Quality Community Services
A consumer's guide and a provider's guide to quality in services | | The Importance Satisfaction Map TM
A guide for exploring consumers' satisfaction with services | | Wyoming "Quality Enhancements" Site Review Reports
Wyoming's Developmental Disabilities Division conducts annual site reviews of residential and vacational programs and makes results available to the public via the web. |
Electronic Media (Videos, CDs, T.V., Radio, Websites, etc.)
Organizations, Programs, and Projects
Other
People Who Can Help
| Howard J. Miller, PhD
Effective facilitator of learning and behavior change for people serving people at every level from top management up to direct care. Extraordinarily strong focus on self-advocacy as THE solution for problems companies serving people might encounter in... | | James Conroy
We can assist with program evaluation of all kinds in the human services. We specialize in ways of measuring qualities of life, and demonstrating that they are valid and reliable. | | Tom Nerney
Together with 17 other Center for Self-Determination Resource Guides we provide training and technical assistance on all aspects of self-determination including: developing highly personal individual budgets and plans; crafting Medicaid waivers that pr... |
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